Diamond-Jan LLC Training- Customer Service For Cleaning Professionals

Customer service, believe it or not, is more important to most people than the amount they pay for the services they receive. Exceptional  Customer service is a great way to build customer relationships, and also build customer loyalty.

Diamond-Jan LLC believe that exceptional customer service is NOT an extra cost of doing business. It is an investment in our future success.

Instructions:

– Watch videos

-Take Quiz- Click Here to take the quiz- Diamond-Jan LLC Customer Service Quiz

CUSTOMER SERVICE TRAINING VIDEOS

What is customer service ? The 7 Essentials To Excellent Customer Service

How to give great customer service: The L.A.S.T. method



Here’s a few tips:
1. Strive to build customer loyalty.
2. Provide authentic customer service.
3. The old adage customer is always right is still applicable.
4. Be honest with the customers.+
5. Go the extra mile.
6. Listen to your customer
7. Follow-up with your customer to make sure they are happy with your work.

Click The Logo To Take Quiz