Customer service, believe it or not, is more important to most people than the amount they pay for the services they receive. Exceptional  Customer service is a great way to build customer relationships, and also build customer loyalty.

Diamond-Jan LLC believe that exceptional customer service is NOT an extra cost of doing business. It is an investment in our future success.

Instructions:

– Watch videos

-Take Quiz- Click Here to take the quiz- Diamond-Jan LLC Customer Service Quiz

CUSTOMER SERVICE TRAINING VIDEOS

What is customer service ? The 7 Essentials To Excellent Customer Service

How to give great customer service: The L.A.S.T. method



Here’s a few tips:
1. Strive to build customer loyalty.
2. Provide authentic customer service.
3. The old adage customer is always right is still applicable.
4. Be honest with the customers.+
5. Go the extra mile.
6. Listen to your customer
7. Follow-up with your customer to make sure they are happy with your work.